Smart Tagger FAQ

Smart Tagger is an AI-powered Shopify app that automatically adds relevant, high-converting tags to your products based on real customer behavior in your store.

Smart Tagger analyzes how shoppers browse, search, click, and buy, then suggests and applies the most relevant product tags. Tags stay up to date as customer behavior changes, helping shoppers discover products faster.

Install Smart Tagger from the Shopify App Store (or via our partner listing), approve the requested permissions, then open the app from your Shopify admin to complete setup and create your first tagging rules.

No. Smart Tagger is built for merchants. You can create rules, review tags, and monitor performance from a simple dashboard — no code required.

Yes. Every plan includes a 30-day free trial. You won’t be charged until the trial ends, and you can switch to Free or cancel anytime before then.

Tags are generated from real storefront signals — views, clicks, searches, and purchases — plus the rules you configure. AI rules can suggest higher-intent tags; basic rules apply clear conditions you define.

Yes. You stay in control. Review suggestions before they apply (depending on your rule settings), edit tags in Shopify as usual, and disable or adjust rules anytime.

Yes. Create basic rules with conditions that match your catalog, and — on eligible plans — use AI rules for smarter, behavior-driven tagging. You choose which rules stay active.

Smart Tagger is designed to complement your catalog. It won’t blindly wipe your work — you decide what gets applied and can keep tags you already manage manually.

Basic rules follow conditions you set (great for clear, repeatable logic). AI rules use shopper behavior to suggest more relevant tags and are available on Growth and higher plans.

You’ll get a dashboard overview of tagging activity, rule performance, and how tagged products engage shoppers — so you can see what’s working at a glance.

Use the analytics dashboard to track tagging outcomes over time, compare periods within your plan’s data history, and connect improvements in discovery to engagement and sales trends.

Open the Smart Tagger dashboard in your Shopify admin. Performance views and history depth vary by plan (from 7 days on Free up to 1 year on Scale).

Data export is included on Pro and Scale plans so you can pull results into your own reporting tools.

Smart Tagger offers Free ($0), Growth ($7), Pro ($14), and Scale ($35) per month. Plans differ by visitor limits, active rules, AI features, data history, and support level.

Yes. Upgrade or downgrade anytime from your Shopify billing settings. Changes take effect on your next billing cycle.

When your 30-day trial ends, you’ll be billed for the plan you chose — or you can switch to Free or cancel before then with no charge.

Plans are based on monthly storefront visitors. Choose a plan that matches your traffic; if you grow, you can upgrade without losing your rules or settings.

Smart Tagger only requests the permissions required to read product data, apply tags, and analyze the storefront signals used for tagging. We don’t ask for access we don’t need.

Anyone with access to the app in your Shopify admin can manage rules and settings, subject to your store’s staff permissions.

Yes. We follow Shopify’s security best practices, only use data to provide the app, and never sell your store data. See the Smart Tagger Privacy Policy for full details.

Yes. Smart Tagger works with all Shopify store plans. Install from the App Store and it syncs with your existing product catalog.

Tags applied by Smart Tagger are standard Shopify product tags, so they work with themes, automated collections, filters, and other apps that read product tags.

Confirm the app is installed and rules are active, check that products match your rule conditions, and wait for the next rule run for your plan. If tags still don’t appear, contact support with your store URL and rule names.

Rules may pause if they’ve been disabled, you’ve hit plan limits for active rules, or billing/trial status changed. Review the Rules section in the dashboard for status details.

If your store exceeds your plan’s monthly visitor limit, upgrade to the next plan to keep full automation. Contact support if you need help choosing the right tier.

Uninstall from your Shopify admin under Apps. Uninstalling stops future charges. For data deletion, see our Data Deletion page or contact support.

Reach out via our Support page with your store URL, screenshots, and steps to reproduce. We typically reply within 24 hours on business days.